Frequently Asked Questions

Why did I receive an email or text message?

An authorized source may have provided contact information indicating that you could be part of a class, settlement group, claimant population, employee group, customer group, patient group, or another population affected by a legal proceeding. Receipt of a notice does not by itself establish eligibility or entitlement.

Is the message advertising?

Court-authorized or legally required notices differ from commercial or promotional messaging. Their purpose is to provide information about legal rights, choices, deadlines, hearings, claims, settlements, judgments, or related proceedings.

How do I confirm that a notice is legitimate?

Review the sender, case name, court, case number, official case website, and contact information provided in the notice. Avoid sending sensitive information to an unverified address. For a case-specific question, use the settlement administrator or court contact identified in the official notice.

Can Class Action Notifications tell me whether I qualify?

Usually not. Eligibility is generally determined by the settlement terms, court orders, client records, or the settlement administrator. Class Action Notifications ordinarily provides delivery and related technology services.

What happens if I reply STOP to a text?

Where an opt-out mechanism is provided, replying STOP may stop additional text messages from that messaging program. It does not change a legal deadline or prevent notice through another authorized channel.

Does a delivery record prove that I read the notice?

No. Delivery and engagement records vary by channel, receiving provider, device, and technical configuration. A delivery record does not necessarily establish that a recipient personally read or understood a communication.