Law Firms & Legal Teams
Planning considerations for counsel and legal teams using electronic notice.
Planning an electronic notice program
Counsel should provide the controlling order, approved notice language, recipient data specifications, required delivery channels, deadlines, reporting expectations, and the appropriate case contacts.
Early review
Early technical and compliance review is particularly important for large-volume SMS programs, new sending domains, unusually long messages, multilingual notices, or matters involving carrier-specific review.
Documentation
The agreed scope should identify the data received, processing performed, messages deployed, reporting provided, retention expectations, and any declaration or affidavit requirements.